Support
Tell us what did not feel calm.
Last updated July 30, 2026
Contact
For product questions, privacy requests, purchases, or license help, email support. Do not include a full chat transcript, detailed future travel dates, passport data, or payment information.
Email: support@nauta.travel
Useful details for a bug report
- browser and version;
- Nauta version;
- whether the issue occurred on ChatGPT, Claude, or Gemini;
- the action you expected and what happened instead; and
- a sanitized screenshot with place names and travel dates removed.
Never send account passwords, authentication codes, API keys, or a complete private conversation.
Quick checks
The Turn into a trip button is missing
Wait until the assistant answer has finished, reload the page, and confirm the extension is enabled for that supported site.
A place looks wrong
Edit the place name or open it in Maps before your trip. If Nauta shows more than one address, choose the one that matches your plan.
Nothing is being added to my calendar
Add a date to at least one day. Nauta can only add plans that belong to a dated day.
Security reports
For a suspected security vulnerability, email support@nauta.travel with “Nauta security” in the subject. Please avoid testing against other people’s accounts or data.